---
url: /docs/kb/kyc-basics.md
description: >-
  Required KYC verification levels, document-quality standards, and submission
  guidelines for BlindPay customers.
---

## Summary

Every customer on BlindPay must complete a Know Your Customer (KYC) verification before sending or receiving funds. Individuals are verified at one of two levels: KYC Standard (automated) or KYC Enhanced (manual review for high-risk countries). A complete, high-quality document submission avoids delays and follow-up requests.

## Verification levels

BlindPay offers two KYC levels for individuals:

* **KYC Standard** is the default verification. It's automated and typically completes in about 60 seconds.
* **KYC Enhanced** is required for individuals from high-risk countries. It includes everything from KYC Standard plus additional documentation, and all submissions are manually reviewed by the compliance team.

For the full list of required fields, see [Customers](/kb/kyc#required-fields).

## Document quality

A complete, high-quality submission avoids delays and follow-up requests.

![Identity document](https://pub-4fabf5dd55154f19a0384b16f2b816d9.r2.dev/blindpay-kyc-best-practices.jpeg)

### Photo tips

* Photograph the **original physical document** — not a screen or printed copy.
* Make sure all text is **clear and readable**, with no glare or reflections.
* Capture the **entire document** in the frame — don't crop any edges.
* Use **good lighting** and keep the image **in focus**.
* If applicable, send **both the front and back** of the document.

### Avoid submitting

* Photos taken of a screen, monitor, or another device
* Screenshots, or pictures of printed or photocopied documents
* Blurry, dark, cropped, or unclear images

**Note:** Screenshots are not accepted unless explicitly approved by our team.

### Submission format

* Upload a **clear, color scan or photo** of the document
* Accepted formats: **PDF, JPEG, or PNG**
* Maximum file size: **3 MB**
* The **entire document** must be visible — no cropped or partial images

## Related