Summary
Every customer on BlindPay must complete a Know Your Customer (KYC) verification before sending or receiving funds. Individuals are verified at one of two levels: KYC Standard (automated) or KYC Enhanced (manual review for high-risk countries). A complete, high-quality document submission avoids delays and follow-up requests.
Verification levels
BlindPay offers two KYC levels for individuals:
- KYC Standard is the default verification. It's automated and typically completes in about 60 seconds.
- KYC Enhanced is required for individuals from high-risk countries. It includes everything from KYC Standard plus additional documentation, and all submissions are manually reviewed by the compliance team.
For the full list of required fields, see Customers.
Document quality
A complete, high-quality submission avoids delays and follow-up requests.
Photo tips
- Photograph the original physical document — not a screen or printed copy.
- Make sure all text is clear and readable, with no glare or reflections.
- Capture the entire document in the frame — don't crop any edges.
- Use good lighting and keep the image in focus.
- If applicable, send both the front and back of the document.
Avoid submitting
- Photos taken of a screen, monitor, or another device
- Screenshots, or pictures of printed or photocopied documents
- Blurry, dark, cropped, or unclear images
Note: Screenshots are not accepted unless explicitly approved by our team.
Submission format
- Upload a clear, color scan or photo of the document
- Accepted formats: PDF, JPEG, or PNG
- Maximum file size: 3 MB
- The entire document must be visible — no cropped or partial images
Related
Questions? Reach our team at support@blindpay.com.