KYC best practices
Increase the speed of your KYC process.
Overview
Learn what you should show for your customers when requesting upload document.
Identity Document
Photo Requirements
- ✅ Take a photo of the original physical document - do not take a photo of a screen, printed copy, or another photo.
- ✅ Make sure all information is clear and readable, with no glare or reflections.
- ✅ The entire document must be visible - do not crop any edges.
- ✅ The image must be in focus and taken in good lighting.
- ✅ Always send both the front and back of the document, if applicable.
Do Not Submit
- ❌ Photos of a screen, monitor, or another device.
- ❌ Screenshots or pictures of printed or photocopied documents.
- ❌ Blurry, dark, cropped, or unclear images.